Welcome to AlBoraq Saudi Destination Management Company (DMC). By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making any booking.
1. Services Offered: AlBoraq provides travel-related services including hotel bookings, transportation, tour packages, and destination management services. All services are subject to availability and supplier policies.
2. Booking & Payments: All bookings are subject to confirmation. Prices may change without prior notice. Full or partial payment may be required at the time of booking. Customers must provide accurate details; incorrect information may lead to booking cancellation.
3. Cancellation & Refund Policy: Cancellation policies vary depending on the service provider. Some bookings may be non-refundable. Refunds, if applicable, will be processed after deducting applicable charges and service fees.
4. Changes & Modifications: Any amendments to bookings are subject to availability and may incur additional charges. AlBoraq is not responsible for changes made by third-party providers such as hotels or transport operators.
5. User Responsibilities: Users agree not to misuse the platform and must provide valid and accurate information. Fraudulent bookings or misuse of services may result in account suspension.
6. Travel Documents: Customers are responsible for ensuring they carry valid identification, visas, and travel documents. AlBoraq is not liable for denied entry or travel disruptions due to incomplete documentation.
7. Liability Disclaimer: AlBoraq acts as an intermediary between customers and service providers. We are not responsible for delays, cancellations, or service failures caused by third parties.
8. Force Majeure: We are not liable for any failure or delay in performance due to events beyond our control, including natural disasters, government actions, or unforeseen circumstances.
9. Acceptance of Terms: By using our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
AlBoraq Saudi Destination Management Company